Privacy policy

1. Register holder

Name: Nosto- ja Huolintalinja Oy
Business ID: 0969864-4
Address: Ahjotie 19
Postal code: 96320
Place of business: ROVANIEMI
Phone number: +358 40 501 0214
E-mail: huolintalinja@huolintalinja.fi

2. Person in charge of the register

Company: Nosto- ja Huolintalinja Oy
Name: Hannele Schroderus
Address: Ahjotie 19
Postal code: 96320
Place of business: ROVANIEMI
Phone number: +358 40 501 0214
E-mail: huolintalinja@huolintalinja.fi

3. Register name

Nosto- ja huolintalinja Oy:n asiakasrekisteri

4. Legal basis for processing the data and the use of the register

Legal basis for personal data processing is legitimate right for maintaining customer relationships or other appropriate relationships. Data processing of Nosto- ja Huolintalinja Oy is used for

  • Existing and prospective customer relationship management, administration and development
  • Targeting communication and marketing
  • Profiting, offering and developing services
  • Planning and improving our business

5. What data do we collect?

Our company collects the following data:

  • Name
  • Phone number
  • E-mail address
  • Billing information
  • Contract information

6. How do we collect your data?

You directly provide our company with most of the data we collect. We mainly collect and process data when you fill the contact form on our website.

Our company may also receive your data indirectly from third parties like public authority within the limits of applicable law. This kind of updating of data is done manually or by automated means.

7. Releasing and transferring data outside of European Union or European economic region

We do not share registered data to third-parties.

8. Cookie policy

We use cookies on our website. We collect data of our website visitors. We use cookies to make our website more user-friendly and to improve our business and marketing.

Cookies are small pieces of data, stored in text files, that are stored on your device when websites are loaded in a browser. Cookies do not damage your device or its files. Cookies may be necessary for some website services to work properly.

We collect following statistical data:
• Total number of visitors
• If the visitor is new or returning
• Traffic source
• Most visited pages
• Preferred visiting times of our website
• Most used visitors’ devices
• Most used visitors’ browsers

We use both session and persistent cookies on our website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted. Persistent cookies are stored on a user’s device to help remember preferences that a user has previously saved. This helps create a convenient and faster website experience. Persistent cookies are valid 26 months unless a visitor deactivates cookies on browser settings.

We use a third-party analytics tool (Google Analytics) that stores cookies on visitors’ devices. With a cookie we can track if the visitor is new or returning.

You may refuse to accept cookies from this site at any time by activating the setting on your browser which allows you to refuse cookies. We never share collected data to third-parties.

9. Data security

Our processed and stored data is behind named persons. These people must sign in with personal username and password to our information system. These systems are secured by appropriate antivirus software and firewall.

Manual documents with personal data are preserved from inappropriate access and illegal processing (i.e. destroying, changing or releasing the data). Every processer can process only the data needed in their working tasks.

10. How do we store your data?

Our company stores your data securely for as long as customer relationship is valid, or law requires it.

If you have agreed to receive marketing, your data is stored until you opt-out. In this case, your personal data and marketing ban information is stored.

We evaluate the need of storing data regularly by taking applicable law into action. In addition, we take care of that we do not store inappropriate, out-dated or inaccurate personal data. We correct or destroy this kind of information immediately.

11. What are your data protection rights?

Our company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal data. You can send a written and signed request to our person in charge of our register. This can be done for free once a year.

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

12. Changes to privacy policy

Our company keeps its privacy policy under regular review and places any updates on this web page.

Updated 11.3.2021.